Frequently asked questions
Here are some of our frequently asked questions. If you can't find the answer to your question here, please contact reception.
Does the lab offer rush services?
Yes, the lab can accommodate rush cases depending on the situation and workflow. The fees associated with this vary based on the circumstances. Please contact us through reception for assistance.
How do you handle adjustments/repairs?
We promptly and professionally address any required adjustments or repairs at no cost to our clients.
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How do i submit a case to the lab?
The most direct method of joining our client base is to reach out to the reception team.
We accept both digital scans and traditional impressions.
Do you offer a shade matching service?
We are pleased to offer a shade matching service for our crown and bridge cases. This service can be arranged through our reception.
Can i speak with a technician about a specific case?
Our technicians are equipped to provide the essential case support you need.
How do you ensure the quality of your products?
The quality of our appliances and restorations is upheld through a rigorous quality control process conducted prior to the departure of any work from the laboratory.